Ratings & Reviews

Ratings and Reviews are truly powerful. This is why we have built solutions that help leading clients optimize the quality and quantity of online Reviews, Ratings and Search Rankings.

Why is this important? Here are some interesting facts:

  • 90% of shoppers trust Reviews as the most trusted source for determining purchase decisions (Source: Insiders Community Study)
  • Increasing Reviews from zero to one can result in a “7% increase in conversion levels for that product on average” (Source: Power Reviews)
  • Even a small increase in Rating, often produces an impressive improvement in sales (Source: McKinsey)

Ratings & Reviews

Ratings & Reviews is truly powerful. This is why, we have built solutions that help leading clients optimize the quality and quantity of Online Reviews, Rating and even the Search Rank.

Why is this important? Here are some interesting facts:

  • 90% of shoppers trust Reviews as the most trusted source for determining purchase decisions (Source: Insiders Community Study)
  • Increasing Reviews from zero to one can result in a “7% increase in conversion levels for that product on average” (Source: Power Reviews)
  • Even a small increase in Rating, often produces an impressive improvement in sales (Source: McKinsey)
How can Insiders Ratings & Reviews
help your brand?

Get more Reviews

Uplift new product launch or products with low Review volume to the optimal level directly on D2C sites, retailers and through our syndication partners like Bazaarvoice, Powerreviews and Yotpo.

High Quality Content

Thanks to our proprietary MessageRight™ process, Insiders Reviews outperform organic Reviews on key metrics like word count, helpfulness and pictures/videos in Review.

Increase Average Rating

Your Product Rating matters a lot. Our solutions can help increase your average Rating so that you maximize on potential conversions.

Optimize Search

High quality Reviews and visual content from the Insiders helps increase Search Ranking on key retailer sites.
Ratings & Reviews

How does it work?

Our activation is much more than “putting products in a box”. With more than 5,000 E-Commerce UGC campaigns under our belt, we know how to get the best content for your brand.

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01. The Brief

Tell us where, when, and how many Ratings & Reviews you need for each SKU.

02. Profiling

We pick qualified shoppers, using various targeting filters and verification tools

03. Product Experience

Our dedicated Campaign Team comes into action providing immersive product education and high engagement.

04. Content Creation

We moderate all content for brand safety, so you have nothing to worry about.

05. Amplification

Content is published on the sites of your choosing and even syndicated through our partners (Bazaarvoice, Powerreviews and Yotpo).

Optional Customization

Logistics – The Insiders can manage all participant deliveries, if needed 

Syndication – Through our partnership with partners like Bazaarvoice, Reviews can be automatically syndicated, at the click of a button 

Verified Purchases – Participants can also purchase your products directly on e-tailers. We co-ordinate refunds and manage all the co-ordination 

Device Cost Co-Funding– For more expensive products, we offer clients an option to co-fund the device cost where participants pay a small portion of the product cost. 

Ratings & Reviews

How does it work?

Our activation is much more than “putting products in a box”. With more than 5000 E-Commerce UGC campaigns under our belt, we know how to get the best content for your brand.

blank
01. The Brief

Tell us where, when, and how many Ratings & Reviews you need for each SKU.

02. Profiling

We pick qualified shoppers, using various targeting filters and verification tools

03. Product Experience

Our dedicated Campaign Team comes into action providing immersive product education and high engagement.

04. Content Creation

We moderate all content for brand safety, so you have nothing to worry about.

05. Amplification

Content is published on the sites of your choosing and even syndicated through our partners (Bazaarvoice, Powerreviews and Yotpo).

Optional Customization

Logistics – The Insiders can manage all participant deliveries, if needed 

Syndication – Through our partnership with partners like Bazaarvoice, Reviews can be automatically syndicated, at the click of a button 

Verified Purchases – Participants can also purchase your products directly on e-tailers. We co-ordinate refunds and manage all the co-ordination 

Device Cost Co-Funding– For more expensive products, we offer clients an option to co-fund the device cost where participants pay a small portion of the product cost. 

“…we overachieved our KPIs, gathering 2,878 ratings and reviews, with an average star rating of 4.9, essential to reinforce the credibility and customer advocacy…

Rita Carvalho
Iberian Print Marketing Lead, HP

Client Success Stories

See how leading brands like yours leverage the power of UGC

 

 

 

 

 

 

 

 

 

SAMSUNG BESPOKE REFRIGERATORS

View case study +

SAMSUNG BESPOKE REFRIGERATORS
Bespoke Home Appliances is a high area of focus by Samsung. Samsung believes that customization is the future of home appliances and that Bespoke is the first step in this direction. Within hours of Samsung’s launch announcement, Insiders E-Commerce UGC campaign went live in USA for the Bespoke Refrigerators. Our USA community created detailed and helpful reviews on a key retailer site.

View case study +

 

 

 

 

 

 

 

 

 

Google Pixel Watch

View case study +

Google Pixel Watch

Within hours of Google’s launch announcement, Insiders E-Commerce UGC campaign went live in Australia for the Google Pixel Watch. Our Aussie community created detailed and helpful reviews on a key retailer site.

View case study +

 

 

 

 

 

 

 

 

 

Starbucks Coffee

View case study +

Starbucks Coffee

Starbucks introduced two varieties of plant-based coffee drinks in The Netherlands. The products were launched at the peak of the COVID-19 lockdowns making sampling almost impossible. Insiders Social Media UGC came up with an exciting solution that would boost up awareness and drive trial at the same time.

View case study +

Insiders success stories

See more +

 

 

 

 

 

 

 

 

 

SAMSUNG BESPOKE REFRIGERATORS

View case study +

SAMSUNG BESPOKE REFRIGERATORS
Bespoke Home Appliances is a high area of focus by Samsung. Samsung believes that customization is the future of home appliances and that Bespoke is the first step in this direction. Within hours of Samsung’s launch announcement, Insiders E-Commerce UGC campaign went live in USA for the Bespoke Refrigerators. Our USA community created detailed and helpful reviews on a key retailer site.

View case study +

 

 

 

 

 

 

 

 

 

Google Pixel Watch

View case study +

Google Pixel Watch

Within hours of Google’s launch announcement, Insiders E-Commerce UGC campaign went live in Australia for the Google Pixel Watch. Our Aussie community created detailed and helpful reviews on a key retailer site.

View case study +

 

 

 

 

 

 

 

 

 

Starbucks Coffee

View case study +

Starbucks Coffee

Starbucks introduced two varieties of plant-based coffee drinks in The Netherlands. The products were launched at the peak of the COVID-19 lockdowns making sampling almost impossible. Insiders Social Media UGC came up with an exciting solution that would boost up awareness and drive trial at the same time.

View case study +

Ready to supercharge your brand with UGC?

Our expert team can answer all your questions and help you get the most out of our suite of UGC solutions.